A global logistics company made a series of mergers and acquisitions and was afterwards missing transparency and comparability on the operational process productivity. The system developed by BusinessCode supports manual and automatic data capture of working hours and handling volumes for various operational processes and the reporting on the productivity of these processes. The objective of the application is to give visibility of the end-to-end process on facility level, to help identify opportunities for productivity improvement and to optimize resource utilization. Thereby the use of BCD-UI technology supports the integration of data capture and reporting in one single application. With this global system the customer is able to make the quality and results of the resource planning more transparent, share best practices in the organisation and optimize the productivity management.