Sales performance management: make sales success measurable. KPIs, pipeline tracking and data-driven sales steering for more deals.
Contract logistics performance: real-time monitoring for operational excellence. KPIs, dashboards and process optimization in contract logistics.
Price change monitoring: automated systems for dynamic pricing. Stay competitive through intelligent monitoring.
Productivity management: increase efficiency with smart tools. Optimize workflows, use resources effectively, and measure performance.
Call center solutions: efficient customer communication through intelligent IT systems. Performance management and quality assurance for optimal service.
Orchestration and event consolidation platform. Automated service visibility from booking to delivery across legacy and modern systems. Concept + implementation since 2006.
Specialized software for transparent, traceable construction-site logistics: location/installation-based goods management, procurement with direct subcontractor integration, end-to-end digitally supported process (delivery through on-site tracking).
Transformation to self-optimizing operations with BI at all levels. Transformation lead + implementation partner. Established a culture of continuous improvement and local responsibility.
Real-time digital twin of a logistics network (220 countries). BusinessCode: inventor, lead architect, implementation partner since 2005. Shifted performance responsibility from central to local units, +1% performance improvement year over year.
Generation of tracking events from sorter system telegrams. Standardization layer for GSOP-compliant global messaging. All DHL Express sorting stations in Germany, ~100,000 events/day, 7 years of operation, 2nd/3rd level support by BusinessCode.
Configurable transit-time management down to courier level. Re-architecture to zip-to-hub logic. Implementation partner since 2007. Reliable transit times, realistic KPIs, “dispute free.”
Orchestration of data-intensive processes: reference data management, capability management (zip-to-zip global, millions of records), fleet/tour/route management, control tower for European road transport. Ease of use for thousands of daily users.